How to Report Credit Card Fraud

Avoid making online purchases or doing anything where you reveal your credit card or bank account details unless you’re sure you are using a password protected Wi-Fi connection. Any public place that offers “guest” Wi-Fi access without a password is risky to do any kind of online shopping or banking on.

You could ask that authorized users submit receipts for any purchases they make on your account, as this can help you determine which charges are authorized. Anyone who suspects their gift cards have been tampered with, or notices suspicious-looking cards in stores, should contact their local police department.

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All information, including rates and fees, are accurate as of the date of publication and are updated as provided by our partners. Some of the offers on this page may not be available through our website. When you call your card issuer to report credit card fraud, the representative will ask you questions and usually deactivate your compromised card and card number. The company will issue a new card, which is generally sent to your home address. If you need the card urgently, be sure to say so, as the issuer may be willing to overnight you the new card.

Next, report the incident to the credit bureaus (Experian, TransUnion and Equifax) so they know the identity theft has occurred. This allows the bureau to put a fraud alert on your credit report, which should lead to even greater diligence before approving any new accounts under your name. You can provide a phone number and request the bureau to reach out to you directly about new activity on the account. No need to contact all of the credit bureaus; once you notify one of the bureaus to request a fraud alert, that bureau will automatically notify the other two. Next, alert your creditors to notify them of fraud so they can issue you new credit cards or accounts and remove fraudulent charges. Credit card companies usually have fraud triggers that will notify you of any suspicious activity on your account.

Spyware: Grabbing data from your computer (or a merchant’s)

The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). This site does not include all credit card companies or all available credit card offers. Many of the regular rates for the store credit cards WalletHub analyzed were over 30%. The card is then tested to see if it’s active through small purchases on online stores, before fraudsters either sell the card number, or use it to carry out larger fraudulent transactions. The reality is, there are plenty of ways thieves can get their hands on your credit card account numbers, which they can easily use to make purchases or wreak other types of havoc using your name. Although EMV chip readers are everywhere, some merchants still use technology that requires you to swipe your card.

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Skimming is the theft of personal information which has been used in an otherwise normal transaction. The thief can procure a victim’s card number using basic methods such as photocopying receipts or more advanced methods such as using a small electronic device (skimmer) to swipe and store hundreds of victims’ card numbers. Application fraud can also occur using a synthetic identity which is similar to the fake documents mentioned above.

You may be surprised at how low-tech some of these methods are, but they are effective none-the-less. – If you’re contacted by phone, rather than email, don’t divulge any sensitive information to anyone unless you have initiated the contact.

The best way to spot credit card fraud is to monitor your card account frequently for unfamiliar charges. It’s best to do this throughout the month to quickly catch any unfamiliar charges.

If you have not received a fraud alert, but still suspect your card has been lost or stolen, you can proactively request a new card and account number from your card issuer at any time. You can also speak to a customer service representative on the phone who will go over any recent credit card activity with you. Preventing credit card fraud can help save merchants and credit card issuers money, build trust among cardholders and keep you from having to wait for a new card. One big benefit of using credit cards is zero fraud liability protection. Under most issuers, when someone makes a fraudulent purchase on your account, you won’t be on the hook for a single cent. Even without this protection, the absolute most you could be liable for is $50, thanks to protections included in the Fair Credit Billing Act (FCBA). Customers receive unsolicited in-person, telephone, or electronic communication from individuals claiming to be representatives of utility companies.

We follow strict guidelines to ensure that our editorial content is not influenced by advertisers. Our editorial team receives no direct compensation from advertisers, and our content is thoroughly fact-checked to ensure accuracy. So, whether you’re reading an article or a review, you can trust that you’re getting credible and dependable information. Card information can be stolen in a number of ways, from physical card theft to cybercrime. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research.

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